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Mon-Fri 8:30 - 18:30 & Sat 9:00 - 14:00

FAQ

Can I get a refund if I change my mind / am not happy with my tyres?

Easywheels.co.uk will always strive to make the purchasing of tyres as simple and stress free as possible, which is why we are happy to refund your purchase within 7 days from the day after your chosen fitting appointment. (We judge this to be the first time you will have received the goods)

This is known as the cooling off period and allows you to cancel the order and receive a full refund providing you notify us in writing or another durable medium such as email within 7 days from the day after your fitting appointment.

This will give you the chance to inspect your tyre and make sure its just what you want with peace of mind.

As Long as the tyre is unused and hasn't been fitted/damaged we'll be happy to collect and refund/exchange your tyre, with no restocking fee's or additional charges. On occasion we may incur costs recovering the goods and we will notify you before taking any action as we will then need to deduct this cost from your refund, however all fitting costs and original delivery costs will be fully refunded.

If you're confused or just want to chat about your options please contact us on 0333 9000 201 between 8am and 6pm Monday - Saturday or at support@easywheels.co.uk.

 

Notifying us of your wish to cancel: Please email either the below email address, your customer service representatives personal email as displayed on your order confirmation or the postal address below:

info@easywheels.co.uk

Easywheels.co.uk, Adamson House, The Towers Business Park, Manchester, M20 2YY

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